Policy 2: Refunds (UPDATED 2025)

POLICY 2: REFUNDS

Purpose:
To outline the conditions under which refunds may be issued to registered players.

2.01 The process of determining team levels and player numbers requires significant volunteer effort and incurs substantial operating costs. If a player must withdraw from a program, the following policies will apply:

• 2.01.01 All withdrawals are subject to a $50 non-refundable administration fee, regardless of the cancellation date.
• 2.01.02 Before teams are declared: A 100% refund will be issued, less the $50 administration fee.
• 2.01.03 After teams are declared to the league: A 50% refund will be issued, less the $50 administration fee.
• 2.01.04 After league start-up: No refunds will be issued unless approved by the Lakeland Executive.
• 2.01.05 If the season is canceled due to unforeseen circumstances or events beyond the control of Lakeland Lacrosse, the Executive will review the budget and issue refunds based on expenses already incurred. A full financial report will be made available to all members.

2.02 In cases where an injury prevents a player from continuing in the program, a medical certificate must be provided for the Lakeland Executive to consider any refund.

2.03 Once teams have been declared, refunds will not be issued for reasons such as loss of interest or switching to another sport.